4 Ways Big Data Benefits Any Size Service Desk

Big data delivers big benefits to the IT service desk, and the impact is seen in every ITSM role from the administrator to the business user

Yet, there is an unfounded concern that big data is too big for all but the largest enterprises

With a seamless SaaS solution, there is no big implementation overhead and the service desk can enjoy big data benefits simply and quickly

During this webinar, we will look at four ITSM roles and demonstrate how each canleverage big data on any size or type of service desk including Line of Business (LoB), mid-size, and larger organizations or enterprises

Using live demonstration we will show how big data can impacts the workflow of these four key Service Desk roles: Business end user Process manager Live support agent Service desk manager Hadoop Training Chennai Call: +91 9789968765 / +91 99627 74619 / 044 42645495 Weekends - April 4, 2015, April 18, 2015 Weekdays - April 6 - 10, 2015 | April 20 - 24, 2015 (Chennai) [ Fast Track] Online - April 20, 2015 5 Days (Bangalore) April 18 - 22' 2015.